This is a CustomerExperienceNews Publication
 
 

REPORT

 

Modernize customer service with cloud and AI

 
 
 

 In collaboration with

Amazon Web Services Marketplace
 

You're invited!

Read the latest CX Network report to learn how cloud contact centers help teams scale support, personalize service, and reduce operational friction.

 
Download now
 

 

Report highlights

 

See how organizations use AI, automation, and cloud contact center platforms to improve responsiveness, support agents, and create better customer experiences.

 
 

You will learn:

  • How to move from legacy systems to cloud contact centers
  • How to use AI and automation to reduce handle times and improve service
  • How to give agents real-time guidance and more flexible ways of working
  • How to support consistent customer experiences across channels
 

 

About AWS Marketplace

AWS Marketplace is a digital software catalog that makes it easy to find, try, buy, deploy, and manage software that runs on AWS. AWS Marketplace has a broad and deep selection of data and analytics solutions offered by hundreds of independent software vendors. These products can be integrated with AWS Services and other existing technologies, enabling you to build a comprehensive and modern data-driven approach across your AWS and on-premises environments. Visit aws.amazon.com/marketplace to learn more.

 
Download now