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Adopt omnichannel strategies for greater customer loyalty |
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You're invited!
See how generative AI and data can create seamless omnichannel experiences that turn customer interactions into meaningful relationships. |
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Webinar – May 15, 2024 |
North America |
11:00 AM PDT |
Europe & Africa |
10:00 AM CEST |
Asia-Pacific |
11:00 AM SGT |
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In this webinar: |
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Gain insights into using AWS integrations for a customer-centric approach that drives satisfaction and growth. |
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You will learn: |
- How to leverage generative AI to understand each customer and immediately cater to their unique needs.
- How to automate routine tasks to free up agents’ time for high-value work.
- How to gain unified visibility across all channels for seamless service.
- How to continuously improve the experience based on real-time feedback.
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Jay Bala
Senior Vice President, Product, Automation Anywhere |
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| Jay is a passionate product builder and entrepreneur with deep expertise in Enterprise Process Automation, Big Data Analytics, Digital Marketing Solutions, Data Integration, and ERP applications built over two decades in product leadership and founding roles at both enterprise and startup companies. He has led multiple product lines during his eight years at Automation Anywhere and his current responsibilities include Automation Co-pilot and Process Composer.
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Lisa Kant
SVP of Solutions and Product Marketing, Zendesk |
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Lisa Kant has over a decade of experience in product marketing overseeing go-to-market strategy, new product launches, customer engagement, and maturing pipeline for global teams. Currently, she is the SVP of Solutions and Product Marketing at Zendesk. |
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Sharjeel Noor
Worldwide ISV Alliances & AWS Marketplace GTM Leader–Customer Engagement, AWS Marketplace |
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Sharjeel is the General Manager with global responsibility for the Customer Experience Engagement business encompassing AWS Marketplace and independent software vendor (ISV) partnerships. |
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About AWS Marketplace:
AWS Marketplace is a digital software catalog that makes it easy to find, try, buy, deploy, and manage software that runs on AWS. AWS Marketplace has a broad and deep selection of data and analytics solutions offered by hundreds of independent software vendors. These products can be integrated with AWS Services and other existing technologies, enabling you to build a comprehensive and modern data-driven approach across your AWS and on-premises environments. Visit aws.amazon.com/marketplace to learn more. |
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