Between 24/7 calls, chats, online reviews, social media posts, and more, customer service feels like it's more complicated than ever.  

It doesn't have to be. Any business, regardless of size or industry, can provide excellent customer service right now—painlessly and cost-effectively.  

The award-winning customer service experts at Ruby know this from experience. To help you deliver experiences that win and retain business, our team has distilled everything we've learned into the only customer service checklist you'll ever need.