This is a eCommNews Update |
Over the past 20 years, ecommerce has completely transformed. Online retailers are better at bringing in and converting customers and practically every aspect of a customer's journey has been optimized three times over.
The time between when your customer checks out and when they receive their package can make or break your opportunities to build customer loyalty. Unfortunately, the typical ecommerce post-purchase experience looks almost the same now as it did in 2011.
Nearly 8,000 online retailers are using Route to reduce churn, boost profits and improve customer experience. I guarantee you’ll love it too. A little presumptuous? Ok, here are a few reasons why you should *at least* check it out.
Brands leveraging Route are seeing:
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